Last Updated: January 1st, 2025

1. Introduction

This Privacy Policy explains how Journey to Grandmaster (the “Company”) collects, uses, and protects your personal information when using journeytograndmaster.com (the "Site"). By accessing or using our Site, you agree to this Privacy Policy. If you

do not agree, please refrain from using the Site.

For information on our terms of service, please refer to our [Terms & Conditions](journeytograndmaster.com/terms).

2. Information We Collect

As a general policy, we do not automatically collect personally identifiable information

(such as name, address, or email) unless provided voluntarily. However, we may collect the following types of data:

2.1 Non-Personal Information

Browser type and version

Operating system

IP address

General location data

Site usage behavior (via analytics tools)

2.2 Personal Information (Voluntary Submission)

We collect personally identifiable data when you:

Sign up for free or paid courses

Register for an account

Purchase a product or subscription

Contact support or submit a request

Subscribe to our mailing list

This information may include:

Name

Email address

Payment details (processed securely via third parties, not stored by us)

We do not sell or rent personal information to third parties.

3. How We Use Your Information

We use the collected data for:

✅ Enhancing our products, services, and website functionality

✅ Providing customer support and responding to inquiries

✅ Processing transactions and managing accounts

✅ Sending promotional and educational emails (with your consent)

✅ Conducting analytics to improve the user experience

We may share limited, non-identifiable data with trusted business partners for service enhancements.

4. Email Communications & Opt-Out

By signing up for our services (e.g., free courses, training programs), you agree to receive

promotional and educational emails. You may unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of any email.

If you experience issues unsubscribing, please contact support@journeytograndmaster.com.

5. Children’s Privacy (Age 13 and Under)

We do not knowingly collect data from children under 13 years old. If we discover that a child has provided personal data, we will delete it immediately.

Parents are encouraged to:

Supervise their child’s internet usage

Educate them on online privacy and security

Review privacy policies before allowing them to use websites

For more guidance, visit the FTC’s children’s privacy guide.

6. Use of Cookies & Tracking Technologies

Cookies are small data files stored on your device to improve user experience. Our website uses cookies for:

Remembering login details and preferences

Analyzing site traffic and behavior

Delivering relevant content and marketing

You can disable cookies in your browser settings. However, some site features may not function properly without them.

7. Data Protection & Security

We implement industry-standard security measures to protect personal information. However,

no online system is completely secure, and we cannot guarantee absolute protection against breaches.

For additional security: Do not share your login detailsUse strong passwordsEnable two-factor authentication (where applicable)

8. Third-Party Services & External Links

We may use third-party providers for payment processing, analytics, and marketing. These services have their own privacy policies, and we are not responsible for their practices.

External links on our website are provided for convenience. We do not endorse or take responsibility for the privacy policies of external sites.

9. Disclosure of Information

We may disclose personal data in special circumstances if:

Required by law (e.g., court orders, legal obligations)Necessary to enforce our terms, protect rights, or prevent fraudRequired to resolve disputes or security concerns

We do not sell personal information under any circumstances.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the latest revision date. Continued use of our services after an update constitutes acceptance of the revised terms.

11. Malware, Spyware, and Viruses

Neither the Company nor the Site knowingly permits the use of malware, spyware, viruses, or other harmful software. However, we strongly recommend that users take appropriate precautions, such as: Using up-to-date antivirus software. Avoiding suspicious links and downloads. Keeping their operating systems and browsers updated.

If you believe our Site has been compromised or suspect any security issue, please contact

support@journeytograndmaster.com immediately.

12. User Responsibility: Bulletin Boards & Chat Areas

Guests of the Site are solely responsible for the content they post on any of our forums, chat rooms, or bulletin boards.

Any personal information voluntarily disclosed (e.g., name, email, phone number) in these public areas may be collected and used by others.The Company is not responsible for how third parties may use this information.Please exercise caution when sharing personal details in public or interactive areas.

13. Choice/Opt-Out: Managing Communications

If you wish to stop receiving communications from us, you can:

Follow the unsubscribe instructions in any of our emails. If unsuccessful, email support@journeytograndmaster.com with the subject "Unsubscribe", including a copy of the unwanted email.

We process opt-out requests promptly, but it may take up to 10 business days for changes to fully take effect.

14. Security Disclaimer

We take security very seriously, but:

No data transmission over the internet can be 100% secure.While we use encryption, firewalls, and secure payment gateways, we cannot guarantee absolute protection. By using our Site, you accept any risks associated with online data transmission.

15. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with the latest revision date. Continued use of our services after an update constitutes acceptance of the revised terms.

16. Contact Us

For any privacy-related questions, please contact:

📧Email: support@journeytograndmaster.com